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2750 N. Stiles Road, Ludington, MI

Privacy Policy

Privacy Policy

Last Updated: 9/30/2023

At Cotten’s Sunset Kennels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you visit our website or utilize our services. Please take a moment to read this policy carefully and contact us if you have any questions or concerns.

1. Information We Collect:

We may collect personal information when you visit our website or engage with our services. This information may include, but is not limited to:

  • Contact details such as your name, email address, phone number, and address.
  • Information related to your pet(s), including their names, medical history, and dietary preferences.
  • Payment information for processing bookings and payments.
  • Information provided through communication with our team via phone, email, or in person.
  • Cookies and usage data collected through our website for analytical and marketing purposes. Please refer to our Cookie Policy for more details.

2. How We Use Your Information:

We use your personal information for various purposes, including:

  • Processing and managing reservations and bookings.
  • Providing personalized services and accommodations for your pets.
  • Communicating with you regarding your bookings, inquiries, and updates.
  • Sending promotional and informational materials if you have opted in to receive them.
  • Improving our services and website based on user feedback and analytics.
  • Complying with legal and regulatory requirements.

3. Information Sharing:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with the following parties under specific circumstances:

  • Service providers: We may share your information with third-party service providers who assist us in operating our kennel and website, such as payment processors, marketing agencies, and IT support.

  • Legal requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes or protect our rights, property, or safety, as well as those of our users.

4. Security:

We take the security of your personal information seriously. We implement measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices:

You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional communications from us at any time. Please contact us to exercise these rights or if you have any concerns about your data.

6. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the “Last Updated” date to inform you of any changes.

7. Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us.

Thank you for entrusting Cotten’s Sunset Kennels with the care of your beloved pets. Your privacy and the well-being of your pets are important to us, and we are committed to maintaining the highest standards of security and transparency in our practices.

Sincerely,

John & Allison Cotten 

Cotten’s Sunset Kennels
2750 N. Stiles Road
Ludington, MI 49431
231-845-0550